Privacy Policy

Effective Date: 13-06-2026

At Zuvera Global, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • WhatsApp contact details
  • Nationality and country of residence
  • Educational background
  • Academic documents
  • Passport and identification details (where required for consultancy purposes)
  • Visa-related information
  • Any other information submitted through our contact forms, consultations, or communications

We may also collect certain technical information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We use your information to:

  • Provide admissions and visa consultancy services
  • Respond to enquiries and consultation requests
  • Assess eligibility for educational or visa-related opportunities
  • Communicate regarding applications and services
  • Improve our website and user experience
  • Maintain records of services provided
  • Comply with legal and regulatory obligations

3. Information Sharing

Zuvera Global does not sell, rent, or trade personal information to third parties.

We may share information when necessary with:

  • Universities and educational institutions
  • Immigration authorities and embassies
  • Visa application centres
  • Service providers assisting with website operations
  • Legal or regulatory authorities where required by law

Information will only be shared where necessary to provide requested services or comply with legal obligations.

4. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Meet legal, regulatory, or contractual requirements
  • Resolve disputes and maintain business records

When information is no longer required, it will be securely deleted or anonymised where appropriate.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

Users may adjust browser settings to refuse cookies; however, certain website features may not function correctly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to external websites operated by third parties. Zuvera Global is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any external websites they visit.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal data where applicable
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information

Requests may be submitted using the contact details provided below.

9. Children's Privacy

Our services are not directed towards children under the age required by applicable law without parental or guardian involvement. Where necessary, parental consent may be required before processing personal information.

10. Changes to This Privacy Policy

Zuvera Global reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on this page with a revised effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.